How to Download Oirignal Videos

Please note that our system does not stream your original videos. It converts your videos into hundreds of little HLS segments to enable adaptive streaming and avoid video buffering. These little segments cannot be downloaded directly from our dashboard.

If you need your original uploaded videos later from us, please enable the option to "Save Original Videos" in the dashboard.

If you have your original files saved with us, please watch the video below to learn how you can download your original videos.

If you see a blank page when you click on the "Download Video" link, you might have your browser disabling the pop-up. Here is how to enable opening up a new window.

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