What is bandwidth?

Bandwidth refers to the volume of data utilized by our servers to facilitate the streaming of your videos from storage to viewers. It can be challenging to accurately forecast the necessary bandwidth for a given video, as a typical video consists of various resolutions ranging from 240p to 1080p. The video player dynamically adjusts the resolution of the video based on the viewer's internet speed, resulting in varying data consumption among different viewers.

Does every instance of video playback consume bandwidth?

Not necessarily. If a video is played multiple times, subsequent plays may not consume the same amount of data as the first play. This is because the video is cached in the viewer's browser for a certain period, typically a few minutes or hours, to expedite subsequent plays and reduce bandwidth costs.

How to check my bandwidth usage?

Our system does not collect real-time live bandwidth data for each account. However, we have an email notification system to provide you with the usage info.

Our system randomly gets collective bandwidth usage data randomly every few days to find out if any users are using excessive bandwidth that is not covered in the plans' fair use policy. For this reason, we don't publish the bandwidth usage data in our dashboard as we don't have live usage for every member.

However, if you need to find your usage data, you can add a support ticket and our team can help you with that.

Can I limit the video resolution to 1080p or lower to save on bandwidth?

Yes, you can limit the video resolution to 1080p or lower by uploading the original video in 1080p. Our system will not create 1080p or 4K versions of the video, so there is no need to worry about unnecessary bandwidth usage.

By limiting the resolution to 1080p or lower, you can effectively reduce the amount of data used for video streaming, which can result in faster load times and better overall performance.

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